IT Hardware & Technology

Yes. Every product is invoiced to your company and covered by the official distributor warranty. Serial numbers and the invoice reference needed to register the warranty are shared with the delivery.

We are brand-independent. We quote alternatives based on your needs, or follow your corporate standard if you have one.

Because most IT hardware is priced against USD or EUR. When the quote is converted into local currency, the price is only valid while the exchange rate used is still reasonable. We state the validity period and the rate basis on the quote itself, typically 7–10 days. If you need a longer commitment, say so in the request — it can be arranged, but it is priced differently.

Carry-in means you ship the device to a service point and wait. On-site means an engineer comes to you, usually within a defined response window (next business day is the common commercial tier). For any device that stops work when it fails — a till, a production terminal, a design workstation — the on-site upgrade almost always costs less than the downtime it prevents. State which one you want; quotes rarely mention it unless asked.

Yes, and it is the sensible way to do it: one list covering client devices, displays, network equipment, cabling and consumables, quoted together and delivered on an agreed date. Installation and configuration are outside our scope; within İstanbul they can be arranged as a separate line on request.

Yes. We deliver across all 81 provinces of Türkiye and arrange export shipments abroad. On export orders the delivery term is agreed at quotation stage under Incoterms 2020 — EXW, FCA, CPT or DAP — and the quote states which party arranges and pays for carriage, and where our responsibility ends. Country of origin, HS code and any conformity documents needed for export are settled at the same stage.

It includes the goods, export packing where required, and carriage up to the point defined by the agreed Incoterm. It does not include destination-country duties, taxes or customs charges — those sit with the buyer. Cargo insurance is not automatic under EXW, FCA, CPT or DAP; if you want it arranged, say so in the request and it appears as a separate line. Turkish VAT is zero-rated on exports once export clearance is completed.

There is no fixed minimum, but freight economics set a practical floor: on a low-value single-line order, carriage can exceed the value of the goods. Consolidating several categories into one shipment is usually what makes an export order worth placing — which is the same reason our buyers consolidate domestically. Tell us the delivery country and we will say honestly whether the freight makes sense before you spend time on a specification.

These three questions are the same on every category and industry page. The full answer — Incoterms, the document set and ISPM 15 packing — is in our export shipping guide.